Return Policy

Return Eligibility

Products may be returned within 30 days of purchase, provided they are in their original, unopened condition with all original packaging intact. Items that have been used, opened, or damaged cannot be accepted for return.

Return Process

To initiate a return, please contact us using the information provided below. You will need to provide:

  • Order number or purchase date
  • Reason for return
  • Product details

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure your return is received.

Refund Processing

Once we receive and inspect your returned item, we will process your refund. Refunds will be issued to the original payment method within 5-10 business days after we receive the returned item.

Non-Returnable Items

The following items cannot be returned:

  • Opened or used products
  • Items without original packaging
  • Products damaged by misuse
  • Digital products or services

Exchanges

We do not offer direct exchanges. If you need a different item, please return the original product for a refund and place a new order for the desired item.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.

Contact for Returns

To initiate a return or if you have questions about our return policy, please contact us at:

Email: contactus@peacefulcraft.world
Phone: +1 605-347-3077
Address: 2331 Lincoln Ave, Hot Springs, SD 57747, United States

Policy Updates

We reserve the right to modify this return policy at any time. The date of the last update is indicated at the top of this page.